Question 1

What is Seeplus?

Accepted Answer

Seeplus is a local delivery and order fulfilment platform that enables restaurants, food chains, flower shops, fashion boutiques, and other local businesses to offer fast, commission-free delivery directly from their own website or app.

Question 2

How do I get started with Seeplus?

Accepted Answer

Getting started with Seeplus is simple: 
Set up your account: Head to seeplus.io and sign up in seconds. We'll ask a few quick questions to tailor the platform to your delivery needs. 
Create your first delivery: Our platform will guide you through setting up your first delivery and choosing the right option for your business — on-demand, same-day, or scheduled. 
Explore the platform: Start managing your orders, deliveries, and customer interactions all from one place, with the help of user-friendly tutorials and resources. 
We're here to help: Our support team is always on hand, and you'll find helpful resources and tutorials directly in your account dashboard.

Question 3

Where can I download the Seeplus app and Shopify integration?

Accepted Answer

You can download the Seeplus app from the App Store (iOS) and Google Play (Android). The Shopify integration is available directly through the Shopify App Store.

Question 4

How does Seeplus work for hospitality businesses?

Accepted Answer

For restaurants, food chains, and dark kitchens, Seeplus connects your online orders to the right courier automatically. This helps you manage delivery more efficiently while keeping control of the customer experience and pricing — all without marketplace commissions.

Question 5

How does Seeplus work for local non-food businesses?

Accepted Answer

Flower stores, fashion boutiques, gift shops, DIY stores, and other local retailers use Seeplus to offer fast local delivery — with orders from your own site or app prepared in-store and handed off to a courier for same-day or scheduled delivery.

Question 6

Can Seeplus work with multiple couriers and delivery partners?

Accepted Answer

Yes. Seeplus can connect to several couriers and delivery networks, including Uber Direct, Just Eat, Glovo, and local providers. This gives you flexibility to choose which partner handles each order, depending on location, cost, and service level.

Question 7

Do I have to shut down my existing delivery or marketplace channels?

Accepted Answer

No. Seeplus is designed to work alongside your current marketplaces and delivery solutions. You can keep using third-party platforms and use Seeplus as a direct, commission-free channel from your own website or app.

Question 8

Which delivery options can I offer my customers?

Accepted Answer

You can offer on-demand, same-day, and scheduled delivery.

Question 9

Does Seeplus charge commission on orders?

Accepted Answer

No. Seeplus is built so you keep 100% of your order value and only pay for the platform and delivery setup you choose. This is different from third-party marketplaces, which often take a cut of every order.

Question 10

What platforms does Seeplus integrate with?

Accepted Answer

Seeplus integrates with eCommerce platforms (Shopify, WooCommerce, Magento, etc.), POS systems and restaurant-management tools, and ordering apps and dark-kitchen systems. It's designed to plug into the stack you already run, whether you are a restaurant, food chain, or local non-food retailer.

Question 11

Can Seeplus help multi-site hospitality brands and local chains?

Accepted Answer

Yes. Chains and multi-site brands can standardise delivery workflows across all locations, while still allowing each store to adapt to local couriers, operating hours, and 24/7 availability.

Question 12

How do customers track their orders?

Accepted Answer

Customers and business owners both have tracking visibility from preparation to delivery, improving transparency and reducing "where is my order?" enquiries for your team.

Question 13

Is Seeplus available in my city?

Accepted Answer

Seeplus operates in major cities and metropolitan areas. To check if your city is covered, simply browse the list of supported locations here. We update this information regularly to reflect our latest service areas.

Question 14

How do I book a demo with Seeplus?

Accepted Answer

Booking a demo is easy! Simply use the “Book a Demo” button on our website to schedule a session with our team. We’ll walk you through how Seeplus works, answer your questions, and show you how to get started.

Question 15

What are the pricing plans?

Accepted Answer

Seeplus offers flexible, transparent pricing with plans for every business size, starting from just £9.99/month.

Question 16

What types of businesses use Seeplus?

Accepted Answer

Seeplus is perfect for hospitality businesses, retailers, florists, gift shops, pharmacies, and any business wanting to offer fast, reliable local delivery without giving up profits to marketplaces.

Question 17

Who delivers the orders?

Accepted Answer

All deliveries are fulfilled by Uber Direct, Just Eat, Glovo and more local couriers.’s professional network of drivers, ensuring fast, reliable service for your customers.

Resources

Frequently asked questions